People supporting YOU
Both directors Ewa and Derrick have over 30 years of combined experience in the care setting, working their way up from the bottom. Hard work, continuous development, passion, empathy, family approach to the residents and colleagues help them create the place that so many call HOME. 

They are actively involved with everyday life of Holly Cottage offering support and company for everyone. Open door policy is not only for staff members but also for residents and their loved ones.

A lot of time and effort is dedicated to staff and their training to deliver the best possible care for those who use the service. Most of carers have nursing experience but the enhanced induction training is fully delivered on one-to-one basis regardless of previous qualifications and experiences. This is to ensure good understanding of over 50 topics where each is personalised for the residents. Person-centre approach, dignity and independence are key in delivering a high level of care and wellbeing. These qualities are only achieved through well established relationships resulting in trust and knowing the resident’s well to meet their complex needs. For that reason, Holly Cottage never used Agency Staff and provides professional care, stability and reassurance through devoted carers working exclusively for Holly Cottage.  

​

Visitors
We encourage family and friends to visit their loved ones as often as they are able to. We have an open-door policy for visitors. Prior notice of the visit is preferable (although not essential), which will enable to plan the resident’s day more effectively.

​

The Home Environment
The home provides a comfortable, spacious and attractive “Home-Like” environment for the Residents. In Holly Cottage you can find:
•    12 Individual Bedrooms – majority located on the ground floor, all of which have en-suite toilet facilities, most of them includes shower/wet room.

Each bedroom is different, attractively decorated and fully furnished. Some residents and/or their relatives may decide to bring their own furniture/furnishing to make it more personal. However, all bedrooms are supplied with storage and en-suite facilities, electric heating allowing personalised temperatures in the rooms, lighting, ventilation, profiling bed and bedding and towels. Any repairs or re-decorating will be done as and when they are required. All bedrooms are supplied with an adequate number of electrical outlets and wired for television viewing.

​

•    Spacious Lounge - with leather recliner chair and matching sofas, coffee table, calming water feature makes the space perfect for gatherings and socialising. Communal TV for everyone to use as they wish on top of other communal TV’s and personal TVs in bedrooms. Many activities like, exercises include static bike, keyboard, ball games and dancing offered also take place here.

•    Dining area - is attached to the lounge and extend to the conservatory that is designated for those who require quiet space and support/supervision during meals.

•    Medication Room - is at the end of the dinning making it a convenient location for administering medication during meal times without the need of taking trolley out making the process safer.

•    Library – is our quiet space, where people who prefers their own company can sit down to rest or have a meal without disturbance. You can find a lot of books and board games here.

•    Well-fitted professional Kitchen – has a professional stainless-steel finish and Residents are encouraged to prepare their own meals with assistance from staff. For those who prefer prepared and served meals - fresh food is daily prepared by staff as per menu and/or individual preferences. All meals are prepared to everyone’s dietary needs from allergies, like coeliac to dysphagia and through all IDDSI levels. 

•    Activity Room – is placed in one of many conservatories, equipped with a table football, little pool table and many arts and crafts material for any occasion.

•    Bathroom/Wet Rooms – are large/wheelchair friendly communal washrooms located on ground floor like all other communal spaces. 

•    Outdoor area – combines large gardens where you can rest in sitting areas and view the beautiful trees, plants, flowers and herbs, or grow in the vegetable patch and greenhouse. The spacious parking area is also accessible via the gardens.

​

Available Facilities and Services:
•    Home-cooked meals

•    Cleaning 

•    Laundry

•    Administration, storage and disposal of medication

•    Medical/professional appointments support within the home and in the community.

•    Hairdresser – we are having a lovely mobile hairdresser visiting our home for years but for those who prefer to visit the barbers or to the saloon we can support or assist with arranging and attending the appointment.

•    Chiropodists – is regularly visiting the home and all treatment (where possible) is in the comfort of your home.

•    Wheelchair accessible and supporting equipment: mobile hoists, ceiling hoist, stand aid, rotunda, wheelchairs.

•    Emergency Lifting Cushion – (Mangar ELK) to assist you off the ground.

•    Parking

•    Transport – we have cars (wheelchair accessible with the tail lift up to 350 kg) that are used to commute from the home to the GP, hospitals, shops, restaurants, activities, family and friends or other activities.

•    Indoor and outdoor activities filling every day with something exciting to do: beauty sessions, arts & crafts, games, physical exercises, gardening, bowling, swimming, church visits, coffee morning, shopping, eating out, ducks feeding, garden centre snacks, seasonal trips (easter eggs hunt, pumpkin field, Christmas Shows), etc. 

•    Wi-Fi

•    Assistive technologies such as Alexa devices to support independence for those with sight or physical impairment.

•    Nurse Call (calling and alarm) System to ensure safety.

•    24/7 highly trained staff available.

Location of the home: 
Holly Cottage is a residential care home situated in a large detached house located in a quiet residential area of Hindolveston,
 
Hindolveston, a small friendly community with many community events held at the village hall with an apple orchard, village church, farm shop, recreation ground, playground, and rural country scenery with wildlife to look at.

​

Around Hindolveston:
•    1.6 miles from Melton Constable, where are many shops, surgery with pharmacy, restaurants, pubs, church and a lot of going on (circle, fireworks, fun fairs).

​

•    3 miles from Foulsham, where you will find local shops, church and pub-restaurant.

​

•    4.3 miles to Guist, with a local shop, post office and a café with home made food. 

​

•    7.6 miles from Holt town, where are many shops, surgery with pharmacy, dentist, specialist services from Kelling hospital, pubs, restaurants, cafes and community hub.

​

•    8.5 miles from Fakenham town where there are banks, pharmacies and all usual town shops with a wide range of offered activities like an auction house, weekly market, bowling, pool, swimming pool, gym, site seeing, ducks spot, swans, garden centre, etc.

​

•    The nearest railway station is 12.6 miles in Dereham and 18 miles away in Norwich.

​

•    Blakeney 11miles, Sheringham 14 miles and Cromer 17 miles are small towns with the nearest beach locations with sea life attractions. Well known Cromer Pier.